Customer Service: Why the Customer is still King
Jul03

Customer Service: Why the Customer is still King

By Ishwar Chugani     People are always talking about customer service, whether it’s to praise, criticise or demand. But what really defines effective customer service and what does this mean to our bottom line?   In the textbook sense, customer service is defined as the delivery system of a product or service, and the manner in which the customer is treated upon entering a store. It includes the employees and the...

Read More
It’s What I Do: Kareen Javen-Vanguardia
May24

It’s What I Do: Kareen Javen-Vanguardia

Kareen Javen-Vanguardia Architect     My Job I arrived in Dubai on the day after my 26th birthday.  It was my first trip outside the Philippines and so far the longest 9 hours inside an airplane.  I am a registered and licensed Architect and a very young one, then. I left with both excitement and anxiety.  I was turning my back on a developing career in Architecture and Project Management. I was already an Associate at 24 in a...

Read More
My Pinoy Life In Tanzania
Aug06

My Pinoy Life In Tanzania

My Pinoy Life In Tanzania Ferdinand Acosta Dar Es Salaam, Tanzania       In June 2003, my father passed away and suddenly I didn’t feel like staying in the Philippines anymore.  Serendipitously enough, a friend invited me to go to Africa and as they say, the rest is history.       Tanzania, I can say, is the crown jewel of Africa. It is famous for the biggest safari game park called Serengeti, the...

Read More
Loading...