Giordano banner ad for Dec 2017
Customer Service: Why the Customer is still King
Jul03

Customer Service: Why the Customer is still King

By Ishwar Chugani     People are always talking about customer service, whether it’s to praise, criticise or demand. But what really defines effective customer service and what does this mean to our bottom line?   In the textbook sense, customer service is defined as the delivery system of a product or service, and the manner in which the customer is treated upon entering a store. It includes the employees and the...

Read More
Loading...